Navigating Business in Tough Times

Navigating Business in Tough Times with Julia Keogh from Warwick Chamber of Commerce

Transcript from the podcast “Speak Out Loud: Stories of Strength from the Southern Downs”

SEASON 2: EPISODE 4

GUEST: Julia Keogh, President Warwick Chamber of Commerce

PUBLISHED: 27th February 2022

[00:00:00] Julia: At the end of the day, I think it comes down to the individual making a decision as to whether it’s going to be that old adage of a glass half full day or a glass half empty. If we as individuals start the day looking at opportunities and solutions, as opposed to the negative impacts that all of these challenges provide on a daily basis. I think that’s probably key. That we look at being solutions focused and take ourselves out of our comfort zones.

[00:00:42] Kathryn: I’m joined on the podcast today by Julia Keogh, President of the Warwick Chamber of Commerce. The Southern Downs Region supports a wide range of industries and businesses, including agri businesses, which feel the direct impact of events such as drought, bushfire, and flooding. In this conversation Julia shares practical ideas for business owners to manage their preparation for, and their recovery from adverse events, such as these as well as the impact of COVID-19. I hope you’ll be inspired for the future and enthused to take action after listening to this episode with Julia.

Hello, Julia. And welcome to the podcast. Can you talk to our listeners about what your connection is with the Southern Downs?

[00:01:32] Julia: Kathryn, thank you so much for inviting me to be a part of this really, really exciting project. As a local Warwick girl, Warwick and the greater Southern Downs Region is very, very close to my heart. I was born here at the Warwick Base Hospital let’s say 54 years ago and I’ve lived on our family property for, give or take, about 48 of those years. So I’m pretty connected to the region.

[00:01:56] Kathryn: You’re currently involved with the Warwick Chamber of Commerce amongst other organisations in the community. How did you first become involved with the Chamber of Commerce and what is your role there?

[00:02:09] Julia: I became involved with the Chamber, probably around 2012, 2013. So, while my children were growing up in Warwick I held a variety of different positions, but I also took on a role starting my own business as a commercial contract cleaner. And I found that I was really missing out on being able to connect with a lot of other local business owners that I guess I was engaging with on a daily or weekly basis. But it never got past that transactional relationship. And I really wanted to grow the business. I wanted to develop it. I was looking for some business mentors in town and my Mum actually said to me one day “Why don’t you join the Chamber of Commerce?” Up until that point, I’d been a sole trader for a long time. And I’d never actually thought that little old me as a sole trader could become a member a local Chamber of Commerce. I didn’t think I had the business experience or the nous to do it. Looking back now, I see how that fear and that hesitancy really did impede my ability to engage with a lot of fantastic local mentors. I ended up being brave and filling out the application form and, started attending some of the meetings. It resulted in a position coming up as Vice President, goodness, several years ago now. And, then the following year, the presidency was made vacant. And again, I guess I got brave and put my hand up. It was shaking a fair bit when I put my hand up, but I still did it. And so I’ve been involved now, since in the executive since 2016.

[00:03:48] Kathryn: Can you tell us a little bit more about the business sector in the Southern Downs Region? What types of businesses, commercial ventures and industries and services are operating on the Southern Downs at the moment?

[00:04:02] Julia: We have such a wide variety. Primary production is still our major economic driver in the Southern Downs. But then we’re looking at, you know, manufacturing is up there, the building sector, housing, all the way through to, well, I guess stemming from the agriculture, primary production and secondary production of goods and services. We truly have such a wide variety of business interests and experience that anyone looking at potentially relocating an existing business or starting a new business, the Southern Downs has so much to offer. We are resource rich. We are land rich. And now recently, after the most fantastic year of rainfall that we’ve had a very, very long time we now are getting back to starting to see some boom times, and as we’re sitting here, where we’re actually sitting in, in my front garden, which is not a garden anymore. It truly is a jungle. Just seeing the different growth that has come through from the rain is really reflective in what we’re seeing within our business sector, that we’re starting to see fresh opportunities, really blossom and bloom.

[00:05:17] Kathryn: And certainly the Southern Downs Region has been on a recovery journey. There have been successive events. I’m thinking of the bush fires in 2019 and 2020, but there was a severe drought that preceded that for several years. And more recently since the bush fires, we’ve had floods, we’ve had a mouse plague and as the rest of the world has also experienced, we’ve been experiencing this pandemic. So how have all of these events impacted local businesses and the business sector as a whole?

[00:05:51] Julia: It’s really interesting to look at how different, events shape a community. You and I’ve often discussed the difference between the immediacy of a fire event, a bushfire event, and how that’s in stark contrast to a creeping drought. So we look at what’s been happening over our region for the past 10 years since our last flooding events in 2010, 2011 to a 10 year drought, and just that stark contrast between the immediacy and the devastation of a fire, as opposed to continuing weeks months, and years of drought. Drought gets under people’s skins. It permeates. It’s a terrible thing for a regional community that relies on agriculture to have to go through. Our primary producers are well, well-versed and very, very used to it being fickle, but we do rely on cycles. And when those cycles don’t eventuate, it becomes incredibly eroding. It seeps into your pores and that, that feeling of despondency and desperation, whether or not people are aware, it creeps into the psyche of a community. Communities come together when we have events like floods and bush fires and communities start to fragment through drought. Now, if we look at the COVID impacts, we’ve been truly blessed across the Southern Downs to be in our own perfect little bubble for so long in that we haven’t truly been impacted. Looking at lockdowns and the impacts of lockdowns we’ve still had space to be able to get out and even if we do live in town and we have a unit or a small house, we’ve still had the capacity to be able to breathe fresh air, and go about life fairly normally. However, with the current variant Omicron and the need for people to be far more aware of social distancing and masks I guess it’s got real for us. My understanding is that we’ve got a couple of hundred cases across the Southern Downs with people who are in home quarantine and being cared for, my understanding is really, really well by our primary health providers. And now it’s our turn to step up to the plate and really show that resilience. I really feel that our COVID response is similar to drought in that it can fragment a community. And I’d really like to flip that and see people come together as we do in other natural disasters.

[00:08:24] Kathryn: How are the individual businesses dealing with COVID? Is that similar to how they dealt with, the impacts of bush fire, drought and flood? For example, the economic impacts, the social impacts?

[00:08:42] Julia: Business owners are still putting one foot in front of the other, however, with the changing goalposts and we’re seeing changes happening on a daily basis. Sometimes we get a week’s worth of reprieve, but as the state and federal governments look at different ways of trying to cope with this really overwhelming issue that we are now faced with, I see business owners, and staff showing fatigue levels that we don’t normally see during our fires and floods. There’s this sense of, When will this all end? And that’s incredibly difficult to keep resilience levels up when the future is so uncertain, but obviously there are ways that we can look after ourselves as individuals so we can look after our teams. We can look after our families. We can look after out our larger community. And that is first and foremost, by recognising that everyone is in this ever-changing environment together and that by keeping a focus on what is truly important to us as individuals, but then taking that into the business framework that we have to be kind and caring first and foremost. And that then leads to a change in attitude. We’ve had a number of businesses speaking to Chamber about how to deal, especially in the retail and hospitality sector, with people who are unhappy with changes within state and federal directions around distancing, around mask wearing. Obviously the introduction of only allowing people who’ve been vaccinated into hospitality venues has been something that has hit our region hard but it’s hit every single region, in every part of Australia and indeed the world.

[00:10:30] Kathryn: So it sounds like there’s quite some difference between how individuals, but also businesses might respond during different types of natural disasters or stressful events in the community. So there’s things like drought and COVID; they hang around for a long time and the impacts are also long lasting. Whereas there are some other events like bushfires and floods which seem to be generally of shorter duration, but the community seems to be mobilised in some way to take action and to drive some energy towards direct support. Is that right Julia?

[00:11:11] Julia: I really liked your use of the word energy and we have seen that time and time again from the large floods back in 2010, 11, with big communities of mud armies just spontaneously occurring and helping out neighbours and people that live down the street, down the road, around the corner that you’ve never met before. We see the same, I believe, with bush fires as well in that there is a huge amount of energy that’s generated with the immediacy of what has happened and potentially that’s because it’s so highly visual. We can see the job that needs to get done and that in turn translates into communities coming together. Whereas what we’re seeing at the moment with COVID especially is that as I’ve mentioned, communities, appear to be fragmenting and I’m wondering if that’s something that as individuals we need to look at from, from our own building of resilience, to start looking outside the self, if that makes sense. So with bush fires, there’s obviously energy that’s gleaned through fighting the fire and then in the cleanup recovery. And then within a small amount of time we see regeneration and growth.

[00:12:29] Kathryn: It’s a really stark contrast isn’t it? There can be bush land one day and perhaps housing, other infrastructure, fencing and so on. And then the next day it’s gone. So it’s a really rapid change. Isn’t it?

[00:12:42] Julia: And that’s the same with floods with large flood events. But then the regeneration and growth is also quite quick. And so visually, we are seeing the coming back. We don’t get to see that with drought or COVID. It’s that long slow game that really fatigues people and when people are fatigued and they’re unsure sometimes we tend to lash out and we’re finding from a lot of our hospitality and retail providers, are saying that people’s ability to just be a decent human being, and be patient and tolerant is something that we’re not seeeing a lot of the tolerance. We’re seeing a lot of the intolerance, impatientness and just behaviours that really aren’t all that conducive to a thriving community.

[00:13:29] Kathryn: So these behaviours that some businesses in some industries might be needing to deal with as part of the ripple effect of COVID can be quite challenging?

[00:13:42] Julia: They can be. There can be some generational markers when it comes to people who have had a lot of experience working in certain sectors, being able to support people who haven’t had that type of exposure and being able to do the flip language with customers who may be experiencing episodes of lashing out to the wrong person. Not that there’s ever really a right person to lash out to. So we do see a lot of support coming through from experienced staff. But I think it’s providing our local employees with the opportunities to engage with external bodies as well, so that we can get some of that expertise happening for people. No matter what age so whether or not we have someone working on team who’s 14 and still at school all the way through to someone who’s had 20 or 30 or 40 years of experience in the hospitality or retail sector. There’s certainly opportunity for us to continue always to develop professionally. And I think it’s really important for employers to be able to provide resilience training to their staff.

[00:14:49] Kathryn: And that also speaks to retention of staff and retention of knowledge and skills that could be so valuable whether it’s stressful events or it could be other things that are taking place in the community that aren’t necessarily stressful, but that, I guess, that collected wisdom that people have through the ages to be able to share that with the people who are newer in their industry or are coming into the industry and building businesses or new staff.

[00:15:20] Julia: I agree, and that actually brings me back to the reason why I became involved with the Chamber in the first place. And it’s looking at seeking out those professional supports, those opportunities to engage with mentors, either in the same sector or a completely different sector. I think it’s really, really important that we continuously look at how we can better improve our professional practice. This goes across the board in every single sector that we have in our business community but also in the wider community itself.

[00:15:56] Kathryn: So that professional development, the mentorship, the modelling, the support that goes with having someone who’s perhaps more experienced in the business community, sounds like that’s really useful, not just for hospitality, but you’re saying across different sectors across the board. And that’s something that’s been really helpful perhaps for some business owners or for some staff, in navigating some of these challenges that we’ve had in recent years. Is there anything else that has enabled business owners to be resilient? Is there anything else that’s happening in the community or internal resources that people have that helps them to be resilient?

[00:16:41] Julia: At the end of the day, I think it comes down to the individual making a decision as to whether it’s going to be that old adage of a glass half full day or a glass half empty. If we as individuals start the day looking at opportunities and solutions, as opposed to the negative impacts that all of these challenges provide on a daily basis. I think that’s probably key. That we look at being solutions focused and take ourselves out of our comfort zones. So part of the strength, I guess, of a Chamber of Commerce is the fact that we have members from all sectors and being able to reach out and network, even if it means taking time out of a busy day to sit with a peer or a colleague and have those really, truly meaningful conversations about how we deal with solution based decision-making. So it is about the individual challenging themselves first. And then leading to that, I guess, change in thinking that will hopefully go across the board and to impact each part of the individual’s business. It is always going to come back to the individual making a choice as to how they are going to respond to any given situation.

[00:18:05] Kathryn: It sounds to me like what you’re talking about is a mindset that becomes part of everything you do through the day, whether that’s personal life, family life, business life, and the attitude that you bring to that can really make quite a difference to how you feel at the end of the day. And including how your business has been responsive to whatever climatic conditions or environmental conditions are happening at that time. Is that part of what you’re saying?

[00:18:36] Julia: I think having a positive mindset, even when faced with the ongoing challenges of the current situation that we have with COVID, as we know, it’s a moving smorgasbord of changes. And so being able to not have a rigid mindset around what we will or will not do within our business structure and practice, I think is one of the most important things we need to be looking at. Businesses that are thriving at the moment are the ones that have been responsive to the ever-changing guidelines as they’re handed down, whether it be state or federal and who encourage, their staff, their teams to follow guidelines. And I’m not saying we should be blindly following. I think we should always have the opportunity to have a critical thought process when it comes to looking at, at, any direction. But when we are looking at overall public health and safety, the businesses that I see are thriving and, and we have many, many businesses on the Southern Downs who, despite all of the restrictions that we currently have, if we’re looking at it from a COVID context, continue to provide outstanding service. And I guess it’s looking at what we do have control over looking at that Circle of Control theory, that there are things that are in our control. There are things that are most definitely out of our control. I guess that then comes back down to the individual response and responsibility of how we deal with that.

[00:20:09] Kathryn: Have there been any surprising benefits for business owners and the wider community as well that have grown out of these tough times that people have been dealing with?

[00:20:20] Julia: I think digital literacy. It’s provided us with a number of positives, number one, being able to connect within the business context of being able to have virtual meetings, whereas potentially as employers, we wouldn’t have been looking at that as being a positive to our business for potentially for several more years, if not decades. So it it’s brought into really, really, stark focus, how we can trust our team members to be doing the right thing. I’m thinking in the context of working from home. We’ve seen productivity from people who have been given the opportunity to do that increase. We’re seeing far better reports of work-life balance for people who are provided with that opportunity. So definitely digital literacy has taken people out of their comfort zone but we’ve learnt so much from that. Digital literacy has obviously pushed individuals, teams and businesses, to look at solutions rather than continuing to rely on doing it the same way. For instance, businesses having meetings with accountants, and you know, that team traveling an hour or two hours to be able to present at board level, being able to now link in with those teams and still have the information flow happening, but not the impact on, on travel. Obviously we’ve got benefits environmentally for that. And I think it’s given us the opportunity to now look at how we do run our business and how we can do it better into the future and none of these changes would have come about unless we were forced into the position in the first place. So out of every disaster, there will always be a benefit.

[00:22:05] Kathryn: As you were talking there Julia it occurred to me that for some time the Warwick Chamber of Commerce was running their meetings virtually using video conferencing. And for myself that actually improved accessibility for that period of time. It made it easier for me to actually participate in those meetings. I know that technology for some people there is a barrier there and I guess I’m just speaking for myself but I’m wondering if that’s true for some other people too, that there have been some benefits of accessibility?

[00:22:41] Julia: Thank you for that. And I agree not only benefits for accessibility, but time management as well. I personally have found that I’m far more productive when I’m given the opportunity to meet people virtually. Being able to, to run a meeting and wrap it up within 45 minutes has incredible time savings not only for productivity, but financially as well. Can you imagine even 10 years ago, having the opportunities that are now literally at our fingertips? Technology has been really, really pushed to, to provide solutions and I think it’s come up with some absolutely fantastic benefits that we’re going to be continuing to use well into the future and they themselves will continue and evolve over time and it actually reminds me of one of my tangents that we were talking about earlier. And that is, that our response to disaster management, whether that be from high-end government response all the way down to individual response, is that we rely on technology so much. It provides us with means of being able to get help to where it’s needed very, very quickly. We can provide updates to family and friends about how things are going for us in real time. And again, that’s something that when I was heavily involved, as you were back with the flooding events of 2010, 11, we didn’t have the range of digital support that we now have at our fingertips. And I just think it’s an incredibly exciting time to be alive and, and seeing the evolution of IT assisting humanity, which sounds like a really broad brush stroke, but it’s a pretty exciting time.

[00:24:29] Kathryn: And speaking of connectivity, I think this is a great segue into another kind of connectedness, which I’d like to ask you about Julia. We know that when people are connected to their communities, rather than living in isolation, they tend to be more resilient during, as well as after challenging times. So whether that’s natural disasters or stressful events in the family or the community, whatever that happens to be. In what ways can business owners connect with each other and with the wider community?

[00:25:02] Julia: Well, thank you. That’s a perfect segue into join your local Chamber of Commerce I think is one of the first things but not only join the Chamber, actually have some skin in the game and be involved in Chamber. Chambers of Commerce, like any community organisation will only thrive when people are active. I’ll just do a quick plug. The Chamber turns 100 this year. So it’s our centenary year. And obviously we wouldn’t have been able to reach this milestone if originally we didn’t have a group of interested community members come together and want to form the Chamber. The Chamber structure and the Chamber aims and objectives are slightly different to what they were a hundred years ago. But that key theme is connectivity. And being involved. So when I say being involved, it means actively participating for the improvement of, not only your your individual business, but for the community at large. And you mentioned earlier that people thrive when they are connected to their community, but there’s an energy component there that we need to unpack quickly. And that is the actual physical engagement process. Unfortunately things won’t manifest themselves for us, unless we provide an action for that to happen. So, we need to be involved. What does that look like? It looks like either participating virtually or in person at meetings. It means bringing ideas to the table about networking opportunities. It’s about reaching out and actively engaging with other business owners. It’s about having simple conversations. We do actually have to have some momentum to do things instead of staying stagnant and letting the status quo be our normal. We have to be consistently moving and through that movement, there will be change. And through that change, there can be positive benefit in whatever shape that that manifests itself. But there has to be movement. That’s the one thing I can say, movement is critical.

[00:27:04] Kathryn: The phrase that comes to my mind with your description there, Julia is creating a vibrant community.

[00:27:11] Julia: Absolutely. So how do we create a vibrant community? We get involved in the community. We engage in things like this fantastic podcast that you’re doing. So that potentially one or two little, little key words or phrases from what you and I have discussed today might actually start sowing the seed for someone to get out and move. That’s the biggest thing and when I say, get out and move that can still be done in a virtual situation as well. You have to take a step. And unless your business is consistently taking steps forward, there will never be any change.

[00:27:48] Kathryn: And that once again, feeds back to something you were saying before that the businesses that are tending to thrive, are those that have been able to adapt and be flexible, not stick rigidly to the way things had always been done, but to look at change, embrace change, and take those actions towards new solutions that maybe they haven’t had to use before.

[00:28:14] Julia: And that’s exactly right. And it’s about being aware that it’s okay to feel nervous, to feel that sense of trepidation, but take the step anyway. I remember saying to um, my middle son years and years ago, he was very, very nervous about going to primary school. He was starting a new primary school. And he said to me, in the car, driving into town, “I’ve just got butterflies in my stomach, just got butterflies.” And I said to him, “It’s okay to have the feeling of butterflies in your stomach, but you have control of the butterflies. So make them fly in formation and make them work for you.” And it’s okay for business owners to feel nervous about the current times that we have. I think you’d have to be pretty stoic to not feel some sense of there are things going on that are out of my control. I think we can agree that, you know, there’s a lot going on that’s out of our control, but let’s focus on what is in our control and take that step anyway.

[00:29:08] Kathryn: What supports and resources are currently available for business owners who might be having some challenges with managing their own personal stresses or with stresses that are particular to their business?

[00:29:21] Julia: Oh my goodness. I can answer that simply. There is a wealth of support for small to medium business owners. The list is incredibly long, and we were talking before about digital literacy. All it takes is giving yourself some time to sit, do some reflection around what are the key elements that you are currently having some struggles or some difficulty with? No one knows your business the way you know your business so you need to be able to identify the key issues that you feel are impacting the business and then start doing some research. I mentioned earlier that the Chambers of Commerce have evolved over time. A hundred years ago, the Warwick Chamber of Commerce was focused to provide a united voice on behalf of the business sector, but also to be a wealth of knowledge and an industry expertise to be able to feed back to businesses. With the introduction of the internet, a huge amount of that information can now be located by anyone. So Chamber’s role has morphed over time, but getting back to your key question, where can business owners find solutions. They can reach out to their local Chamber of Commerce. They can reach out to the Chamber of Commerce and Industry Queensland. Locally we have fantastic providers with TAFE who provide links to employers for free education. We mentioned earlier about, how do we deal with aggressive or rude customers? How do we up-skill our team? The key is identifying what it is that you need help with. Actually being brave and taking that first step and saying that you need help, whether it’s to yourself, whether it’s to a business mentor that you may have, whether it’s by contacting Chamber and saying, Don’t know if you guys can help me, but I’m struggling with this at the moment. I guess it’s really bringing back into focus the fact that at different times, throughout our professional and business life, that there are things that we’re going to need to ask for assistance with. And that it’s okay.

[00:31:31] Kathryn: In the first series of this podcast, we spoke with Donna Neale-Arnold who’s a financial counsellor with Lifeline. And one of the other resources that she spoke about was the Rural Financial Counselling Service which is a free service that can provide some support to small business. And particularly we were talking about post bush fires. We’ll include the links to services like that, as well as the ones you’ve mentioned Julia, in the show notes that will be available following this episode.

[00:32:06] Julia: That’d be excellent. There is a wealth of information out there. There’s a wealth of resources out there, but the reoccurring message that I get back from business owners is I’m just too busy. And I’m going to challenge that right now and say, if you’re too busy to be able to do some reflective practice on your own business, and you’ve already identified, that there’s some things that you need assistance with, isn’t it your responsibility to actually spend some time to try and find some solutions in the first place. There’s a range of different supports, services, solutions, out there, but it’s not going to manifest itself unless you invest the time.

[00:32:46] Kathryn: Taking the action, once again, investing your time and energy into something that could be quite fruitful.

[00:32:53] Julia: Absolutely. One of the best things I was ever taught by one of my mentors was when you identify the problem, you’re then faced with the problem. So you’ve taken those first steps of doing that identification process. Sometimes the issue can seem quite large, you know, like the elephant in the room and the only way to eat the elephant in the room is to do it one bite at a time. So identify, take the time and look at what solution will best fit in with your particular business need.

[00:33:26] Kathryn: And if there are any business owners listening who would like to look at what options they have to support their own personal mental health, where would be the place that they should start looking?

[00:33:39] Julia: Again, there is such a huge range of supports available. It could be peer to peer. So linking up with a like-minded business. It could be going down the track of engaging with some formalised supports accessing mental health Better Access. There are organisations that provide Employee Assistance Programs. There’s a wide range of different providers across Australia. Some of the larger businesses in town are linking in with those EAP providers now, and that provides not only the business owners, but the team members as well, to be able to have access to virtual counsellors, whether it be by phone, Telehealth appointments, things like that. So there are a wide range, but again, it comes back to the identification and taking the first step. So it’s having the conversation that matters, I guess.

[00:34:32] Kathryn: So that conversation could be with a peer, it could be with a doctor, it could be with someone from Chamber, getting some direction about where to go?

[00:34:42] Julia: It certainly could.

[00:34:43] Kathryn: What advice would you give to someone who’s considering setting up a business and they want their business to be resilient and sustainable into the future, being able to navigate these sorts of tough waters that we’ve been needing to navigate over the last 10 years or so?

[00:35:02] Julia: Firstly, do your research, and set up a strategic plan slash framework for your business. Humans are incredibly creative. We have wonderful ideas and sometimes those ideas don’t actually translate that well into reality. So first and foremost is do your market research and make sure you have the time to plan properly. Do your due diligence and take advice. Spend the time and potentially some finances and get good advice before you start out. The normal rule of thumb is if you can make it through the first two years, then you have a good chance of having a sustainable and a thriving business model, but you need to know what your product is, and you need to be able to make sure that you have the I guess, internal fortitude to go through tough times. And if you start out with that mindset, then you’re already well ahead.

[00:36:05] Kathryn: What is your great hope for the business sector as we move into the future Julia?

[00:36:11] Julia: What an interesting question. What is my great hope? My hope is that we learn from the challenges that we’ve been faced with particularly over the past 10 years. And I’m not downplaying or meaning to sound like our community is unique because at the end of the day, every single rural community across Australia has been faced with similar challenges. But my hope for our community, for our business community is that we can learn and hold on to the learnings that we’ve taken through the past 10 years. It has been an incredibly rough and rocky road. The Southern Downs has shown that we are a resilient community.

[00:36:56] Kathryn: So being able to incorporate everything we’ve learned, embrace that and have that below our feet as a foundation so that we’re less vulnerable to stressful events in the future, perhaps.

[00:37:10] Julia: And less reactive, that we can meet all of the challenges that 2022 and 2023 and the future will bring to us knowing that we have proven that we can rise to meet the changing needs and continue to be a well-connected community.

[00:37:29] Kathryn: Julia, is there anything else that you’d like to share about the Southern Downs Region or the business sector in relation to disaster recovery, disaster management or even stressful event management?

[00:37:42] Julia: Oh, goodness. I can see how far we have come in the past 10 years from being heavily involved in not only the initial disaster managements with the floods back in 2010, 2011, to where our local disaster management team sits now. Our framework, our responsiveness, our communication with the community has grown so strong it’s such a positive thing. I’ll refer to the most recent flooding events. The responsiveness around getting information out to the community through the local disaster management group has been absolutely outstanding. And I’m not saying that 10 years ago, we didn’t do a good job because everyone pulled together, but I can see how we’ve taken those learnings and have developed far more robust frameworks and, and approaches. And that’s what I hope we will continue to grow and evolve so that the impact on the community when we are faced with the next issue, that our recovery time won’t be as long.

[00:38:47] Kathryn: How can people find out a bit more about the Warwick Chamber of Commerce or get in touch with you?

[00:38:54] Julia: Thank you so much for asking. So we have a fantastic website www.warwickqld.com.au. We also have a Facebook page, so Warwick Chamber of Commerce and obviously all of the usual email contacts that are located on our website. Our Chamber is very open about being able to provide ease of contact. So just reach out. We’re just either a click or a phone call away.

[00:39:22] Kathryn: Thanks for listening to the Speak Out Loud Stories of Strength podcast with me, Kathryn Walton. I hope this episode inspires you to get involved and to get connected with your community. You can find the transcript and any links mentioned in this episode, in the show notes and please share the podcast with your friends.

We acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples. Series Two of this podcast has been jointly funded under the Commonwealth and State Disaster Recovery Funding Arrangements 2018.

Building and Nurturing Community at the Dalveen Community Hall

BUILDING AND NURTURING COMMUNITY (DALVEEN COMMUNITY HALL)
Transcript from the podcast “Speak Out Loud: Stories of Strength from the Southern Downs”

SEASON 2: EPISODE 3

GUEST: Nathan Parkes, President Dalveen Sports Club

PUBLISHED: 22nd February 2022

[00:00:00] Nathan: When I moved here, I was told about the Friday nights at the Dalveen Hall. So I came along to meet the locals and enjoy a beer and a meal. I found it to be a great community. The locals are very welcoming and I’ve been coming to the hall ever since.

[00:00:20] Kathryn: Nathan Parkes joins me on the podcast today. Nathan is the president of the Dalveen Sports Club which is housed by the Dalveen Community Hall. The hall is a hub for this vibrant community that’s located between Warwick and Stanthorpe on the Southern Downs. There’s so much going on at the hall, so many opportunities to connect with locals and visitors, to get involved in volunteering and with community groups. And this community has some really innovative ideas that Nathan shared with me in this conversation. And I’m excited to share them with you too, so that you can also be inspired to take action. Hello, Nathan. And welcome to the podcast.

[00:01:03] Nathan: Thank you.

[00:01:04] Kathryn: Nathan, can you tell us what’s your connection with the Southern Downs and even with the Dalveen community specifically?

[00:01:11] Nathan: All right. Well, my wife and I, we did the tree change thing about 17 years ago, this coming June. So we both gave up careers in the city. I worked in construction and my wife worked in scientific research and we moved to the country so that our children could be raised in a country environment. I had a, uh, a good friend move here and he encouraged me to come along and have a look at some property in the area. And I fell in love with with the place. We moved here when our eldest boy was one. I now have three boys, all of which were schooled at the Dalveen State School and are now in their last years at high school. So I’ve held various positions within the club and I’m currently the president of the Dalveen Sports Club.

[00:01:48] Kathryn: What is the hall currently being used for? It’s quite an establishment here. There are a number of buildings and a number of different functions.

[00:01:58] Nathan: Yes. Yeah. It’s quite a large area that the land itself is owned by the council. And on that land, we have the Dalveen Hall, and the oval. And also we have the Dalveen Rural Fire Brigade facility. So it’s a large area, numerous buildings. We all sort of work together. The Dalveen Sports Club supports the, the fire brigade and vice versa. So yeah, it’s, a great establishment and it’s an establishment that’s been funded by community. It’s been fundraised and built by the community for the community. I could confidently say the Dalveen Hall would be one of the most well utilised halls on the Southern Downs. So in terms of, of use, I’ve got a bit of a list here I’ll refer to. The hall is used for a number of things. We have CWA craft groups here every fortnight. We have CWA monthly meetings. They hold the Biggest Morning Teas and other fundraising events at the hall. The Sports Club hosts community dinners every Friday night except public holidays. It also has its holds its meetings monthly. We have a subcommittee of the Dalveen Sports Club called the Dalveen Film Society. They hold monthly meetings and bi-monthly movie screenings. We have another Sunday sewing group held every fortnight. The Wild Dog Management Group have their monthly meetings here. The Dalveen State School regularly utilise the hall and the oval for their school and inter-school sports. The Dalveen CWA have held a Christmas Tree here every year for the last 96 years. So that’s a celebration Christmas celebration that the CWA put on for the community. We have a group called the Darling Downs Drifters which hold three day events yearly. We have community meetings with councillors, the electoral commission hold their polling for federal and state elections. We have private bookings for functions. They can be birthdays, engagements, weddings wakes, Queensland Fire and Emergency Services hold training and public information sessions in the hall.
Other events, such as hosting the Darling Downs Tractor Trek which is happening later in the year, other fundraising events, and this year the Dalveen Film Society will be supporting the Apple and Grape Festival by screening two Italian theme films during the festival week. We’ve hosted recently a small horse festival show as part of the Drought Resilience Tour. And today it’s being used for free haircuts prior to the return to school and that’s been put on by the Granite Belt Neighbourhood Centre.

[00:04:13] Kathryn: That’s quite a list. No wonder you needed to have list in front of you there Nathan.

[00:04:17] Nathan: I know. I couldn’t commit all that to memory.

[00:04:20] Kathryn: There are many halls that serve as community hubs in the rural communities and the villages right across the Southern Downs region. And we were hearing about the halls and the rural fire sheds a couple of years ago, being used as hubs during the drought to distribute water to people who needed it. And then we were hearing about the halls during the bush fires as a meeting place for the community to share information and to share management plans as well. So there are lots of things happening in these halls across the region. Coming back to the Dalveen Hall, how else does the Dalveen Hall, this whole establishment here, benefit the community as well as the individuals who live locally?

[00:05:07] Nathan: Well, during the drought, most of the water distribution in the southern end of the Granite Belt was carried out through associations like Granite Belt Water Relief. I would say that our club played a vital part in sustaining the mental health of the local community by providing a community hub where people could come together to enjoy a drink and a meal and chat with other people going through similar situations. In terms of the other natural disasters like bushfire, the Dalveen Hall and the oval is recognised by Southern Downs Regional Council as a neighbourhood safe place. During the bush fires of 2019 we had a number of people turn up, but unfortunately we weren’t able to operate as a, a safe place because power to the village had been cut. A neighborhood safe place should be able to provide a place for people that have come together during times of natural disasters to share and receive information and feel safe. It was after this, that the hall committee got together with the Dalveen Rural Fire Brigade and decided to get to seek funding together for the supply and installation of backup generator power for both the shed and the hall in the event of power outages. And it’s hoped we will be successful in seeking grant funding to make this happen at some point in the future. In terms of the other community benefits over the years, the Dalveen Hall committee has been an active advocate for the community and serves as an unofficial, I guess you call it a progress association for the village. So the whole is the community heart of our village. And it’s home to an active and proud community. Council recently developed an urban design framework for the village in consultation with some key stakeholder groups like the Dalveen Hall and the fire brigade and the school. And also the Dalveen locals. So during the development of this urban design framework or UDF, a key message from the community was the desire for council to continue to improve and upgrade community meeting spaces and support local community groups. Through this framework, the hall has also advocated promoting Dalveen as the gateway to the Granite Belt, investigating the possibility of a new tourist drive commencing at Dalveen, developing heritage trail linking local Dalveen heritage sites, upgrading the toilets at Jim Mitchell Park, exploring the opportunity of installing coin operated barbecues in the park with those funds being invested back into community projects, investigating the potential to deliver additional community units to the town centre as part of the new planning scheme and that’s to allow our local residents to age in place, supporting the club in grant applications for the installation of power and water to the oval to allow for RV friendly camping outside of use by the Dalveen Rural Fire Brigade and council as a neighbourhood safe place during periods of natural disaster and supporting the club to build an amenities block on the oval for use in these times. Council, as part of their planning review, their planning scheme review have also indicated they’ll review subdivision allotment sizes around the village to create opportunities for people to move to the area and support the village’s existing infrastructure. And whilst these initiatives won’t happen overnight, the urban design framework has given the Dalveen community a voice with council and an opportunity to set its own future direction. A couple of years ago, the Dalveen fire brigade in conjunction with the hall fundraised to install a theatre system in the hall which could be used for fire training purposes, community information nights. The last 12 months has seen the formation of the Dalveen Film Society subcommittee and their success in gaining a grant for the installation of theatre curtains, reverse cycle air con and advertising to the value of about 40,000. So we’re now able to heat the hall during the cooler months, and it does get cold here in Dalveen and provide a more comfortable and pleasant experience for our visitors. The film nights have been incredibly well received across the district and they’ve sparked a wave of media interest. So we’ve had numerous interviews on ABC radio. We’ve had stories in local papers and magazines that have shone a positive light on the Dalveen Hall and the local community. We have the film nights are regularly sold out and they’ve been well supported. And we’ve recently received a grant again from council that will see a new front of house theatre curtain installed as well as some additional sound curtains to the walls prior to our Apple and Grape Festival screenings. So, it’s been a very important part of our community and it’s so much more than a hall. It provides that sort of community hub where people can come together and share stories and experiences and get things off their chest. We’ve had a terrible sort of period in terms of bush fires, drought, and now COVID-19 so, you know, for us locally to be able to supply, uh, to provide a place where people can come and just address any mental health issues they may have as you know, it’s a great facility. It’s a great facility and it’s really well used by the community.

[00:09:34] Kathryn: And it sounds like it’s a really important place for socialising and having fun, relaxing. It’s not all about the seriousness of what’s going on out there.

[00:09:45] Nathan: No. That’s exactly right. So predominantly, you know, we get together once a week on a Friday. We have a fantastic team of volunteers that come together and we have a volunteer cooking roster. They provide a meal, uh, which can be purchased. We have a licensed bar that operates, and we have a pool table and yeah, it’s, it’s a great friendly family friendly social environment that people can come and, yeah get together and enjoy each other’s company.

[00:10:11] Kathryn: Nathan, you’ve referred to back in history a few times in terms of the hall and the Dalveen community. Can you tell us a little bit more about the history of the hall?

[00:10:22] Nathan: I’ll have to credit my mother-in-law for this information because she’s part of the, um, Dalveen Historical Society. So she’s been doing quite a bit of research on the hall and the local, the local area. It’s not quite clear when the first Dalveen Hall was built, but the first Dalveen Easter Sports Day was held on the oval in 1882. It appears that this was also the birth of Dalveen Sports Club. The hall quickly became the hub for a variety of sports and sports related events. By about 1927, the Warwick paper dubbed Dalveen the home of sport. With the oval at the back of the hall and the memorial tennis courts alongside, the hall became a hub for sports and sport related events. The Dalveen Easter Sports drew participants and spectators from the whole district. A Sports Queen was crowned. And a dance was held in the hall at the conclusion of the event. Indeed, the hall gained a reputation actually for having one of the best dance floors in the Warwick district. With the formation of the CWA in the 1920s, the hall became a venue for a variety of functions with catering provided by the CWA ladies. The annual CWA Christmas Tree was held for the first time in 1925. With a picnic afternoon at the hall, the annual Christmas Tree has been held at the hall every year since bringing together families from the Dalveen community. Last Christmas saw the 96th CWA Christmas Tree at the hall with many more to follow. So also travelling moving picture shows in the Dalveen Hall were popular with the local community and beyond. While their popularity waned over the years, the recently formed Dalveen Film Society brought their echoes of the past alive with bi-monthly film nights in the hall last year. Sometime in about 1937 to 38 the Dalveen Hall, the original Dalveen Hall was destroyed by fire. The community quickly set about erecting, a new hall with locally donated timber which was milled free of charge at the Dalveen saw mill. Members of the Sports Club and the CWA helped the builder Jack Smith when needed. Jack Smith conveniently lived next door to the hall grounds. The final task was construction of the brick stand for the copper, just outside the kitchen of the new hall. The bricks were made at the Dalveen brick work and laid by a local brick layer. The fire under the copper needed to be lit early so that the hot water could be provided for tea and coffee, as well as washing up. The boiling water was carried into the hall in old kerosene tins. The new hall was opened in 1939 in time for the annual Dalveen Easter Sports Day. All through its history the Dalveen Hall has been a venue for weddings, entertainment, community meals, celebrations, weddings, birthdays, and funerals and wakes.

[00:12:47] Kathryn: That’s an incredible history isn’t it? Really fascinating bringing in, the local skilled people to help out with the volunteers, to get that back on track.

[00:12:58] Nathan: It was quite a, it was quite a village, actually. It had its own saw mill. And it had a brick works and yeah, it was, yeah, it was a very, very, um, very sort of vibrant community.

[00:13:10] Kathryn: Yeah, sounds like it still is a very vibrant community.

[00:13:14] Nathan: Very much, so.

[00:13:15] Kathryn: Even though we’re living in a different world in a way aren’t we with a lot of these goods and chattels get transported from further afield these days rather than each community supplying them to themselves. Wow. What are your hopes, Nathan, for the hall as we move into the future?

[00:13:34] Nathan: Well, I’d like to see the Dalveen Hall Committee to continue to advocate for the community, and provide a community hub where people can come together and enjoy each other’s company through the good times and the bad times. I’d also like to see Council continue to see the value in community halls and recognise their importance within the comm unity. And I’d like to see Southern Downs Regional Council continue to support, improve and upgrade these community meeting spaces and support the local community groups that, that use the hall. I’d also like to see the hall source a passive income into the future. And we’re looking at doing that as I mentioned earlier, by providing some RV friendly camping around the perimeter of the oval so that we can continue to provide the services that we do to the community at little cost.
So that’s been recognised as well in the urban design framework and Council are supporting us with that. We have some other things as well. Some, some future goals and aspirations. One of them is to seek some grant funding to upgrade our kitchen to a commercial standard. And, um, there’s also some talk about the possibility down the track of subject to Council approval um, building a drive-in movie theatre on the oval.

[00:14:42] Kathryn: Wow, that would be wonderful wouldn’t it?

[00:14:44] Nathan: That’d be just something a bit different and unique. And I think unique for this area. So, you know, we could alternate between once a month we could have screenings once a month. We could do one inside and one outside. So yeah, something just a little bit different.

[00:14:55] Kathryn: Yeah, it sounds wonderful and it’s really great to have those hopes and goals for the future to work towards and have that collaboration and those partnerships happening in the community.

[00:15:06] Nathan: Absolutely.

[00:15:07] Kathryn: Nathan, is there anything else about the community or the hall that you wanted to share before we wrap up?

[00:15:13] Nathan: I guess Dalveen’s, it’s a very unique place. I grew up in the country. I grew up in a sort of a town of 4,000. Dalveen’s quite a small little village, but it’s, it’s unique in the fact that we have a very sort of proud, active community that are very pro Dalveen. It’s a remarkable place to live. And it’s just nice to be part of that. It’s nice to be part of a community that really want to push things forward and progress things. It makes doing it quite easy. And it’s in, in this sort of environment, you know, in a small village, we have a number of organisations. We have the Dalveen Rural Fire Brigade. We have the P & C. We have the Dalveen Sports Club and other organisations as we mentioned, the CWA. The lovely thing is, is that when someone puts the call out, everyone puts their hand up and it doesn’t matter how many hats you wear. You’ll quite often find that, you know, you’ve got members of the CWA that are members of the fire brigade that are members of the sports club that are members of the P and C, you know, but everyone puts their hand up and nothing’s a problem.
So when it comes to organising stuff, it’s shared by a lot of people and it’s quite easy to do. And I think that’s something very unique and it’s something that, in these days, you know, life is busy, but we always manage to get things done and, you know, I love it. I think it’s great. I always used to be on the lookout for nice place to live. I moved here and I’ve never looked since.

[00:16:30] Kathryn: Thank you very much Nathan for sharing your story. I think that a lot of individuals and communities can be inspired by how Dalveen is really nurturing their community and protecting it into the future.

[00:16:42] Nathan: It just goes to show that you can achieve anything. I mean, if you look around here at the assets, on this block of land, they’ve all been provided for and fundraised by the community, and there’s a lot of infrastructure here, and, um, unique place, great place to live. And like you say, an inspiration around the halls, anything’s possible. You’ve just gotta, work hard and, and have a vision, I guess,

[00:17:04] Kathryn: And chip away at it gradually.

[00:17:05] Nathan: Chip away gradually, that’s correct.

[00:17:07] Kathryn: Nathan, if any listeners would like to follow up on anything you’ve said by contacting one of those organisations or finding out a bit more about the Dalveen Hall, where’s the best place for them to go?

[00:17:18] Nathan: Well, we don’t have a website at this stage. There is a Dalveen Sports Club Facebook Page. There’s also a Dalveen Film Society Facebook Page and a Dalveen Community Facebook Page. Uh, the Dalveen Sports Club also produces a monthly newsletter called the Windy Ridge which is distributed locally via the post office and email. Contact details for committee members are sign posted at the hall. Alternatively, you can contact the Sports Club via Messenger and Facebook, and we can give you the relevant information.

[00:17:46] Kathryn: Thanks for listening to the Speak Out Loud Stories of Strength podcast with me, Kathryn Walton. I hope this episode inspires you to get involved and to get connected with your community. You can find the transcript and any links mentioned in this episode, in the show notes and please share the podcast with your friends. We acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples. Series Two of this podcast has been jointly funded under the Commonwealth and State Disaster Recovery Funding Arrangements 2018.

The She Hive Ladies Shed with Glenda Riley

THE SHE HIVE LADIES SHED, STANTHORPE

Transcript from the podcast “Speak Out Loud: Stories of Strength from the Southern Downs”

SEASON 2: EPISODE 2

GUEST: Glenda Riley, She Hive Ladies Shed; Photographer

PUBLISHED: 14th February 2022

[00:00:00] Glenda: We were watching traffic and there was just this constant stream of traffic coming out to have a look at the dam, which mostly, oh yeah well, it’s just a dam full of water, but it was a reassurance I think, from a lot of local people, they were coming out. Oh, thank goodness the dam’s full. And they were just coming out to be reassured that that difficult part of our lives is, was behind them.

[00:00:31] Kathryn: Today’s guest on the podcast is Glenda Riley who joined me to share information about the She Hive which is based in Stanthorpe. The She Hive is a solution focused, inclusive social group for women that empowers its members to share their skills, knowledge, and their presence with each other. Glenda believes that the powerful energy that’s brought to the group each week comes from the group’s philosophy: I believe you. I see you. I have a voice. And Glenda also spoke to me about the need to not assume that we know what somebody else needs, but to always ask them “What can I do to help? What would be most helpful?”

Hello, Glenda. Welcome to the podcast.

[00:01:17] Glenda: Hi Kathryn. It’s lovely to be with you today.

[00:01:20] Kathryn: Glenda, I’d love to hear from you. What’s your connection with the Southern Downs?

[00:01:25] Glenda: Well, I’ve been a resident here for eight years, a regular visitor for over 20 years. But what drew me to the region is that it’s very similar in climate, agriculture, tourism where I grew up in Victoria. So it’s been a bit like coming home.

[00:01:40] Kathryn: And we’re here today at the She Hive.

[00:01:43] Glenda: Yes, you are. Welcome to the She Hive and all that it is.

[00:01:47] Kathryn: It’s wonderful to finally come here and be in the She Hive and see where you and the other women come and gather together. Can you share with our listeners the story of how the She Hive began and what inspired the name She Hive?

[00:02:03] Glenda: Wonderful questions, Kathryn. This came out of the bushfire and drought response of 2019 and 2020. We all know what happened here in Stanthorpe in September 2019. But before that we’d been dealing with drought for a couple of years and it was starting to really take its toll. There were job losses, there were families being split because dad was going away for holidays, for work and things like that. And we just decided, we were doing water. We were offered to distribute water. It was just a group of us doing it to start with. We were all country girls that wanted to do something, and this is how it started. But then of course the fires came through, and it just changed to a water crisis response. So for nine months we actually distributed millions and millions of litres of drinking water. And then we got a contract with Carlton United Breweries at Yatala to bring non-potable water at 40,000 litres at a time up into the Southern Downs out to different graziers, orchardists and local nurseries just to help them keep their doors open, keep food on the table and give them a little bit of hope. But we had rain in February 2020, and that sort of seemed to fill the dams and fill the water tanks. So the pressure was off a little bit, but we were still distributing water and other food and clothing and things like that cause we were getting the overflow from the bushfire response down in New South Wales. So it came to June in 2020 and we said I think we’ve done enough with that. We weren’t needing that, people weren’t needing that response, needing that support as such, but right through it, what we found with our volunteers were telling me and others that we were identifying the women, at home, be that in town or on the farm or wherever, they were the ones that was making the sacrifice.
They were looking after hubby. They were looking after the kids. They were looking after the farm. Like if hubby had gone away for work, just to get money onto the, into the home. And they were suffering. It was really, really tough. They’d come in to get their water and they’d often stand and talk for another 20 minutes, half an hour. So with the research I’d been doing and listening and observing what was going on, and with a couple of the other ladies that were volunteers, we decided to push ahead and research a women’s shed because mental health was becoming a very strong focus on what to underpin, how we were going to rebuild the community and you know, just make us, to heal us, I suppose, is another way of putting it. So with research and then with the help with Southern Downs Regional Council we managed to get a lease here at Storm King Dam, the Fred Rogers Recreation Camp. So we’ve got eight acres here that we have to play with. So it’s been an amazing 12 months so we opened our doors just 12 months ago to the women’s shed concept here.
Because I’m a great believer in community, a great believer in people taking ownership of what they’re doing, we ran a competition for a name. I mean, I had my ideas, but, one of our members our current secretary, in fact, she came up with the idea of the She Hive and we just loved that idea because it’s so symbolic and the fact that it’s about bees, you know, they’re a colony, they look after themselves, they’re a collective, they work to create and to survive. And I thought, well, then, that’s really like us. And then of course, the honeycomb is, of course, that connection to each other and to the community. So this is how it came about. But 12 months down the track, yes, we’re doing well.

[00:05:34] Kathryn: That’s a fabulous story. And, one that I hadn’t heard before, so I’m really thrilled to hear about that.

[00:05:40] Glenda: It’s just been supporting, you know, like it’s open to anybody.

[00:05:44] Kathryn: And that’s what I was going to ask you. Who is the She Hive for?

[00:05:48] Glenda: Anyone of the female gender that comes around you know, that either lives here, or bringing the visitors here, they’re more than welcome to come along. So anyone in the Southern Downs, Granite Belt, anywhere. I mean, we’re happy to see people from over the border, now that that situation has calmed down a bit. So you know, we’re looking at that when we have open days or a big workshop, we’ll be expanding that out to other things, but, you know, it’s small steps still.

[00:06:13] Kathryn: Absolutely. What sorts of activities are being offered with the She Hive?

[00:06:19] Glenda: Well, on a weekly basis, there’s always, as you can see we’ve got our tea room and that here, there’s always coffee and a chat, always. Regardless. And then to that we’re adding things like doing a bit of craft while we’re here. We don’t believe in sitting in the room, just doing craft. We’ve expanded our things. We might have a discussion about what’s going on. We might have a book discussion or some of us would go to a movie and we’ll talk about the movie. Things like that. So there’s always something. So we’re looking at different things. Looking at different art techniques. Education wise and sort of, as part of our philosophy is knowledge. So that’s things like fire safety coming up this year. Things of interest. I sit and listen to what the girls are saying, and I observe how they’re reacting to what we’re doing, and then we bend and we adapt to what their needs are because we’re listening to what they need and want.

[00:07:10] Kathryn: How often are the women meeting together?

[00:07:13] Glenda: Currently we’re meeting weekly on a Thursday. It was only for a couple of hours, but so that’s extended out for about four hours now, four or five hours for those.

[00:07:22] Kathryn: It’s a popular place to be.

[00:07:24] Glenda: Yeah, it is. And they can come along and they’re safe here and they can then be themselves. So it’s really important. We are looking at with the amount of planning we’ve got going on, what we’ve got planned. We may end up going to two days a week at some point during the year and with weekend workshops now, and again as well, just depending on what’s happening.

[00:07:42] Kathryn: What kind of financial costs are involved for the women who are involved or would like to get involved?

[00:07:49] Glenda: Well, as a charity, we’ve kept our costs right down because that was one of the things we identified in the early days was that not everyone can afford to go out and spend 10, $15 on a cup of coffee and a sandwich, which is what it is the average these days. So they couldn’t afford that. They were missing out on that social interaction with their friends. Our weekly cost is a dollar and annual membership fees, $10. And this year we’re doing a Christmas Club, which will be about $4 a week and that is going towards an end of year outing. And because a few of us have said “Oh, we’d love to do the steam train to Wallangarra.” So that’s what we’ve elected to do at the end of the year. So for a weekly contribution of $5 such if you want to join that Christmas club, so at the minimum it’s a dollar. You’ll have the benefit of new friends, catching up, learning something new, and being with other women and going on outings. So we think that’s pretty good value.

[00:08:48] Kathryn: What a fabulous thing to do. And that’s connecting with one of the other wonderful resources in the local community, the steam train.

[00:08:56] Glenda: Yeah we’re looking forward to that.

[00:08:57] Kathryn: How is the She Hive organised as a group? Is there a leadership team or a committee?

[00:09:03] Glenda: Well, because we were doing water, we incorporated as a not-for-profit charity and we’re also registered with the Australian charities, not-for-profit commission. We’re fully compliant in that regard legally and that sort of thing. Our official name, our legal name is Granite Belt Community Assist Group. So we have the She Hive as one section, and then we have water oddly enough. We still have our water.

[00:09:28] Kathryn: You never know when you might need that again.

[00:09:30] Glenda: No we don’t. You don’t. And benevolence on there. So we do a certain amount of benevolence each year. Only a small amount, just enough to keep things going and keep us registered as a charity. So we support, I think last year we supported the local cancer support group and this year we’re going to be doing the same so, that’ll be a big thing in October. So we’re looking forward to a bit of fun. So we’re going to expand what we were doing on that.

[00:09:54] Kathryn: How many women are coming along to the She Hive meetings Glenda, or are involved? I’m sure there are some involved on the fringes as well.

[00:10:04] Glenda: We’ve got a core group, probably between 10 and 12 that are regular members, and then we’ve got another probably 10 to 15 that come when they can. And that’s the other thing we don’t expect people to come every week.

[00:10:15] Kathryn: Why do you think the She Hive has been so successful? What needs do you think are being met there?

[00:10:21] Glenda: There’s no one thing that I can really pin down for that but I think offering solutions to mental wellbeing in a non-confrontational, safe and inclusive environment. I think that’s probably the main thing. However, we offer a variety of activities and outings. We don’t sit in a room doing craft every week. We’re out and about doing things where we get involved with each other. We get involved with the community. We’re getting involved with other local businesses by supporting them, you know, with our outings and things like that. But we hear about mental health programs that always ask about “Are you okay? Feeling depressed, tired, stressed?” I see them all as negative questions. I much prefer to ask the positive question of our team, of our members. “Are you going home invigorated and happy? Are you coping with what’s happening at home? Are you getting out and about and meeting your new friends outside She Hive activities? Are you feeling better in your life itself?” And to me if they’re answering yes, to that same question, to me, that’s a win. That is an absolute win.

[00:11:26] Kathryn: And framing it in that positive way, also gives people a little bit of a beacon to work towards. Rather than “Am I stressed?”, the focus then is on the stress. By flipping it around and reframing it, it’s on the, “What makes me feel good? What makes me feel invigorated?” And there’s that action towards that.

[00:11:48] Glenda: Yes. And even my own experience with mental health. And that was the one lesson I learned out of that. But the other thing that I really learned out of my own experiences, and it really underpins what we do and that is “We believe in you. We support you. We see you. And everyone has a voice.” And that to me is the core, absolute core foundation of what it is we do.

[00:12:10] Kathryn: That’s fabulous. I love that.

[00:12:12] Glenda: So no one is different. No one is treated any differently. We’re all the same. We all come together on a level playing field. But, you know, we’re sensitive to people’s needs and we work around that as much as we can.

[00:12:24] Kathryn: That sounds beautiful. Using one of your positive frames, Glenda, what are your hopes for She Hive into the future?

[00:12:32] Glenda: Continuing what we’re doing, building on our business model and making sure that the women of the region and our visitors are getting the best experience possible they can with what we’re doing. We try to keep things simple. We don’t over-complicate things. And I think sometimes if you’re struggling a little bit mentally, or your physical health is not as good, you don’t need anything complicated. You just need to come along, sit and even just sitting, listening to the others talking. I mean, quite often we can have five, or six conversations going at once and just being with others can be very healing.

[00:13:05] Kathryn: Where can people find out more about the She Hive and what’s the next step if someone’s listening and they’re thinking that they might like to get involved with the She Hive?

[00:13:18] Glenda: Well we’ve got our social media presence. We’ve got a website. And my phone number is there for everyone to pick up the phone and send a message or have a call. But we also encourage anyone that wants to they’re welcome to come along to one or two sessions. The way things are, at the moment, we’re having coffee in the park on a weekly basis.
That’s a little bit more laid back, not as structured. You can just roll up with a cup of coffee in your hand, sit and have a yarn for a while, especially if you don’t know the people, you can just stop and chat and have a few minutes and just eases people into meeting others and, and getting to know people, because I think we can all be a little bit intimidated by walking into an environment where you don’t know anyone. So we offer that.

[00:14:01] Kathryn: That sounds really terrific. And we’ll be sure to include those contact details and the web link in show notes. And it sounds like you’re really aware how important it is to be connected to other people in your community, whatever feels right for you. And that could mean being connected by being really involved in the structure of a club or a group like She Hive, but it can also mean those informal connections. You know, if you happen to see someone at the park, who’s having a picnic there that, you know, being able to stop and say good day and stop for a cuppa with them.

[00:14:38] Glenda: It’s just trying to find that balance between what everyone wants, like it was last week, someone new to the region and wanted to catch up and I thought, well, you know, how nice. It’s just the way things are at the moment I thought the weather’s nice. Let’s just have a coffee in the park. So I said, well, we’re doing it next week. Okay.

[00:14:55] Kathryn: We’ve talked a little bit about the She Hive. I’m aware that you also have some other roles in the community though. Glenda in late 2021, the community hosted a photo exhibition called Hope and Growth. And that was a collaboration with the Southern Downs, Regional Council and federal and state funding as part of the bushfire recovery journey for the region. And that’s when I first met you, was at one of the exhibition openings in Stanthorpe. And I got to see some of your photos and there were other people had exhibited their photos and poetry there as well. I’m wondering, how did you come to be involved with that photo exhibition?

[00:15:39] Glenda: I’m a little bit like a magpie when it comes to taking photos. So I guess I’ll take anything and everything, but I happened to be in town that day of the fires came through cause I was, we were setting up to distribute water the next day. And of course, I always travel with my camera but when I realised this fire was not going to be insignificant, it was going to cause a great deal of issues, I stepped into my photo journalism role that I’ve done in the past and just got a few photos and that sort of thing. When I was contacted to share them, I thought “Yes, I think this story needs to be told just how it was.” Even just so I think I said to you at the time, I said, just looking at it now in print, it’s just reminded me of just how hard that was and how difficult that was for people at that time and how scary it was watching the fire go up Mount Banca there, just on sunset and coming down, trying to jump the creek. That was pretty scary.

[00:16:34] Kathryn: So looking back, reflecting back on those times that were quite scary at the time, how was it helpful to take the photos, and to look back at the photos when it came time for the photo exhibition?

[00:16:52] Glenda: It didn’t disturb me as such but it was a chance to reflect. It gave me a chance to reflect on what I was doing then, to what I’m doing now and how that’s changed me. I’m not sure whether that’s for the best yet, but, yeah, no it’s how it’s changed. And I think it’s important that as a photographer, where as anyone or as a writer or a photographer that we record our history. And when I was putting them, collating them to pass them on for printing, I’ve realised that this is part of history here. This is part of this region’s history that is being recorded.

[00:17:30] Kathryn: Part of the community identity and the recovery is also part of the identity of the community isn’t it? And when you look outside today, and it’s not that long ago, that Storm King Dam was empty and water was being trucked to Stanthorpe and to see it full now and to look out and see a paddock of grass and the seedy grass heads waving in the breeze is, it’s an incredible contrast from drought to bush fire to the more lush times that we’re having this season.

[00:18:03] Glenda: Well, it is, well, when we first started coming out here, and we first set up, we’d sit in the office and we’d look down across the dam and there were two fence posts there and I kept thinking “Why don’t they just pull them out?” They became like our yard stick every time it rained. “Ooh, it’s come up a bit more. Oh no, it’s gone down again.” So it became a bit of a yard stick there for a couple of months until we had the good rains in March 23 last year when it filled overnight. It was amazing. And I kept a promise to myself too, and then that next day I said I would go swimming right at the beginning. I said “When that dam fills, I am going swimming.”

[00:18:37] Kathryn: And did you?

[00:18:38] Glenda: Did how I certainly did.

[00:18:39] Kathryn: What a wonderful way to celebrate having water!

[00:18:42] Glenda: Yeah. So I was right in.

[00:18:44] Kathryn: Did you take any photos of the full dam?

[00:18:47] Glenda: Yes I did. I was there that day. I was on under contract with the Courier Mail to take a photo of the full dam so that’s why I was out there. And they said their journalists had been out and they’d taken a photo and they asked me could I get to that same place. So I went yeah, I’ll do my best, but I was out in the water up to my neck.

[00:19:04] Kathryn: Oh, wow. You had to go for a swim for the job.

[00:19:07] Glenda: Oh, absolutely. Yeah. So it was a pleasure to do it too. And it was just lovely.

[00:19:13] Kathryn: Recording those images after the dam filled or as it was filling, that’s an important part of history as well. Isn’t it? And in beautiful contrast to a couple of years ago with the fires?

[00:19:26] Glenda: Well, it is, and I mean, it was interesting when we were here, we were watching traffic and there was just this constant stream of traffic coming out to have a look at the dam, which mostly, oh yeah well, it’s just a dam full of water, but it was a reassurance I think, from a lot of local people, they were coming out. “Oh, thank goodness the dam’s full.” And they were just coming out to be reassured that that difficult part of our lives is, was behind them.

[00:19:51] Kathryn: And there’s always change. And when you’re in that place of that difficult time, it can feel like there’s no hope, that it’s not going to get better. And so reminding ourselves, even if it’s to go back and look at those images that you’ve looked at in the past and seeing how far we’ve come, I imagine can be really useful for a lot of people.

[00:20:13] Glenda: It is and it’s quite healing. It’s a very positive way of looking back. And, you know, we build, we talk about resilience and strength and things like that. But at the end of the day, we all, we all do our bit. I had someone ask me some time ago. I can’t recall who that was now, but they said “Do you consider yourself a hero?” And I went “No, I don’t.” I said who I would call the heroes is every person in this community who has survived, changed, survived, and adapted to our changing needs and wants over the last year. I said] they’re the heroes, not me.

[00:20:53] Kathryn: I think the key word there is being able to adapt.

[00:20:57] Glenda: Yeah, it’s accepting the fact you can’t there’s certain things you can’t change. You can only work with what you’ve got in front of you and to me that’s where the real heroes are.

[00:21:05] Kathryn: That’s fabulous. Thank you, Glenda. It’s been a wonderful privilege to come out and see the She Hive and see the dam that’s so full and to spend a little bit of time with you.

[00:21:17] Glenda: You’re welcome, Kathryn. And it’s an absolute pleasure.

[00:21:20] Kathryn: Thanks for listening to the Speak Out Loud: Stories of Strength podcast with me, Kathryn Walton. I hope this episode inspires you to get involved and get connected with your community. You can find the transcript and any links mentioned in this episode in the show notes, and please share the podcast with your friends.
We acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Series 2 of this podcast has been jointly funded under the Commonwealth and State Disaster Recovery Funding Arrangements 2018.

Connection to your Community with Marco Gliori

CONNECTION TO YOUR COMMUNITY

Transcript from the podcast “Speak Out Loud: Stories of Strength from the Southern Downs”

SEASON 2: EPISODE 1

GUEST: Marco Gliori, Councillor for Southern Downs Regional Council; Performance Poet

PUBLISHED: 7th February 2022

Marco Gliori

[00:00:00] Marco: There’s a voice to tell a story that could stir a restless soul
There’s a voice to call the final pass or toast a winning goal
There’s a voice that seems to lift the horse and rider past the post
Some voices whisper wisdom and some cannot help but boast
I have a voice for poetry though some dispute that claim
The rhythm rattles through me and I squarely place the blame
On the contours of the landscapes that caress me down the track
And the voices of the characters that echo when I’m back.

Kathryn: Today’s episode is a really fun one with Marco Gliori, chatting all about the things he loves most – the arts, culture and connection to family and community. It was an immense joy to record this episode with Marco which you’ll understand as you listen in to our conversation. Marco has a wonderful knack for inspiring others by sharing his optimism and enthusiasm. Regarded as one of Australia’s premier performers of bush verse, Marco is also a councillor for the Southern Downs Regional Council. In this episode, Marco shares not only his original verse, but also his thoughts on how individuals and communities can get through tough times.

[00:01:32] Kathryn: Hello Marco. It’s great to have you on the podcast

[00:01:35] Marco: Great to be here Kathryn

[00:01:38] Kathryn: Marco could we start this episode by introducing you. If you could explain to our listeners what your connection is with the Southern Downs Region.

[00:01:49] Marco: Thank you. At the moment I’m a councillor on the Southern Downs Regional Council. I was born here in 1963 at the Warwick Base Hospital. And my father is the reason we arrived in Warwick. He was an Italian migrant who came over after the Second World War and got a job as most Italians did at that time concreting. And they sent him to Lake Tinaroo in North Queensland to work on the irrigation up there. He met my mother Audrey a dairy farmer’s daughter whose farm now lies on the bottom of Lake Tinaroo. And they fell in love and took off down through Queensland working at Moogerah Dam, Coolmunda Dam, Leslie Dam. They had a child at every dam I might add and I was lucky enough to be born while Dad worked at Leslie Dam and we lived out there for the first two years of my life at Leslie Dam. One of the earliest memories I have is from that time living out there. I must’ve only been two or maybe three and running down the slopes and leaping into the Sandy Creek into the arms of my father who was squatted in Sandy Creek with all his work mates and the families with a stubbie of beer in one hand and a rollie cigarette in his other but he still managed to catch me. And they were rejoicing in the water being released from Leslie Dam for one of the first times I guess and flowing out down through Sandy Creek and out into the black soil plains. It was a really joyful time, a happy time, a hopeful time. And now when our dams are full as they are now that memory comes back to me. It’s an everlasting memory and a very joyful one. I grew up in Warwick. We moved into town after the dam was completed. And I went to Central State School, Warwick State High School. I had no real plans for life. And then Dad actually passed away two weeks before my 18th birthday. And the last thing I remember him saying was “You got to get a good bloody job. You got to get a good bloody job.” And of course he meant a career. So after Dad passed away I applied for everything that looked like an exciting career – the army, the air force, the Navy and I was actually accepted into the Queensland police force. So I had 10 years in the Queensland police force. So I attained the rank of Detective Senior Constable and had a great career. I really did enjoy it but there was something else that had me chomping at the bit to give a dream a go. And my dream was spoken word poetry. My father was a craftsman and I believe that while I wasn’t a craftsman like him, someone who could chisel a 22 rifle out of a piece of pine timber, I did have that ability to be tenacious, to be persistent, to take an idea and mould it. And I did that with my poetry, and my mother, by singing country music around the house, something as simple as that, sowed in me the rhythm of the ballad. So I left the police force and didn’t have a clue how I was going to do it but started becoming a performance poet as my job. And I was lucky enough to be contracted by the Queensland and Victorian Arts Councils. I performed over 3000 performances for them over a decade. I travelled on the road with my family. And this of course led into many more opportunities – spoken word festivals, the Maleny Folk Festival which is now the Woodfordia, the Tamworth Country Music Festival, the Outback Festival at Winton. I was flying around the country doing after-dinner guest speaking spots with my original poetry and it was just a wonderful way to earn a living. And I did that for 30 years and after 30 years on the road and my children had grown up I decided I needed to stay at home for a year. And it was during those first few weeks where I just started putting my feet up and thinking I don’t know what I’m going to do but I’m going to enjoy it, people started saying you should run for council. You should run for council if you’re here and you’re staying home. Oh how ridiculous I have no political aspirations. I have no political agendas. And after enough people tell you that you think “Well why not give it a go.” Something I was never afraid to do was step off the edge. So that’s why I arrive at the moment as a councillor for the Southern Downs Regional Council and loving my interaction with all the community and especially the arts and culture community.

[00:06:00] Kathryn: You would have seen the region go through various droughts and other natural disasters and other challenging times, and the region in particular more recently has been on a recovery journey following the bush fires that we had in 2019 and 2020. And there was drought before that. And of course since then we have had floods and we’ve had mouse plagues and we’ve had the COVID pandemic. Recently the Southern Downs Regional Council partnered with the Queensland and the Australian governments to celebrate the resilient spirits of this community. And we developed a photo exhibition called Hope and Growth and the images and the stories from that exhibition celebrating the resilient spirit have been on display at various locations across the region where you also performed one of your original verses that honours volunteers which I think was just so apt. There are so many volunteers involved in managing and recovering from disaster. I’m curious about when and why did you write that poem Volunteers?

[00:07:15] Marco: I had seen so many volunteers on the road travelling around doing festivals, events, places that had experienced bush fires, floods. They continue to be the inspiration within the community to create community, something to be proud of and to be proud of because they don’t require any recognition. I remember about 20 years ago we had a bushfire right here beside my place. It had started down in the gully with two electrical wires connecting up in the trees that were growing through the trees at that stage. It wasn’t on my property but it was at the bottom of a gully that led to my property. And I was in town one afternoon. No one was home. They were all at school and at work and I was at home, ducked into town, and driving back I saw my whole mountain in a big cloud of of gray smoke. I thought “What have I done? I’ve left something on.” I thought my house was gone. It was that ominous driving up towards where the gully started and it’s 1.2 kilometres from the road to my house. And that was a very long 1.2 kilometres but as I begin accelerating to the bottom of the gully I realised that the whole gully’s ablaze heading up towards my house. I didn’t know the wires had touched and that had caused it at that stage but about 30 meters up where it is, it’s a road but it’s literally my driveway into my house, I saw 20 people with wet bags. I saw a D2 dozer driving out of my driveway. This fire had only just started. I’m thinking “Where did these people come from?” And I was so lucky. They were actually having a firefighting course with the Hermitage staff right across from the fence from where I live at the state government research station which is closed at the moment. So I was just so lucky and I realised that these are the people that go out when the fires start, when the floods start and they they are so happy to just, they were so humble about helping me, but that fire burned for three days in my gully. The barrier that they formed, the safety barrier with the D2 dozer, the firebreak, saved my house from burning and my kids cried literally for days. I had three little girls at that time. They’d met all the wallabies and echidnas and the birds that lived in that gully and to just see that smouldering for three days, the tragedy, the psychological stress that that can place on children, families that are surrounded by fires and the aftermath is a devastating thing for a community. And to have this exhibition gave those people who were just on the frontline at the time the opportunity to stand back and relive that feeling of the ominous coming of the fire, the urgency there. And they could actually talk back then through their experiences in a calm, reflective way and say wow I didn’t realise it looked like that. So we had people on the frontline, the photographers, snapping history. And that is what’s important with an exhibition like this. Not just that other people get to share but those who were so entrenched in the experience get to sit back, breathe deep and say “How lucky were we? What have we to be grateful for?” And of course the great thing is we were grateful for the volunteers who step out there and save us. So this is that poem:

When your weary hands are trembling and the load appears immense,
When trouble like a Terrier comes scratching at your fence,
When waves of devastation flush your spirit from its core,
And common sense would have you kneeling down in very awe.
Watch them come with helping hands,
Rolling forth like marching bands,
Against the odds they’ll persevere
And stand their ground to Volunteer.
From somewhere west of nowhere, by the truckload they’ll appear.
Leaping down to fight beside you, at your shoulder, by your rear,
Armed with all the best intentions, firing gestures of goodwill,
Then retreating to the trenches when the spotlight starts to spill.
They couldn’t give two hoots for fame.
Their ever-ready boots are game.
Time is wasting! Crank the gears,
Saved again by Volunteers.
My Mother knitted jumpers in a cake stall down the street,
And volunteered a smile to every person she would meet.
To her, their grateful eyes were worth a thousand Souvenirs,
For twenty years she sat there with her mates the Volunteers.
No matter where their anchor lands,
They dedicate their helping hands,
For hands are valued more than cheer
When someone needs a Volunteer.
Now all around the world we see the troops are checking in,
To lend a hand as old Miss Fortune tries her best to win,
And should the future swallow us, the message will be passed
To start evacuating and, one guess who’s going last.
As the boats that harbour rich and poor
Go scrambling from each fatal shore,
The final hand to cast them clear
Will belong, no doubt to a Volunteer.

[00:12:26] Kathryn: Thanks Marco it’s a really powerful poem. I’m curious do you know how many times you’ve performed that one?

[00:12:33] Marco: I think the first time I performed it was at a cancer fundraisers breakfast – The Big Morning Tea in Toowoomba. And of course the organisers there said “Can we have a copy of that?” because my mother had that about her character. It wasn’t something that you went out and did. It was something that was ingrained in you from generations who had seen war time, who had experienced almost starvation in some areas, who had gone to school with dripping on bread you know as their lunches. That was their school experience. And here they were just instilling that in my generation. And I think sometimes, I wonder, if my generation has had it so good, so lucky in this fortunate, prosperous time in Australian history, that sniff of wealth for the working class of mines exploding in big wages for inexperienced, unqualified people that we’ve had this great moment in history where where we’ve been surrounded by abundance, a smorgasbord of opportunity. And now with COVID maybe it’s time for us to stand up as a generation, to refuel the CWAs, to rejoin the Lions and the Rotaries and the Apexes, to get out there and activate as is happening with our country halls, with the great Festival of Small Halls shows that have happened recently. That wasn’t just shows for entertainment. That gave an opportunity for the rural fire brigade to raise money, for the local schools to set up and raise money, for the local community to realise why those halls were created and how valuable they were in war time, of times of tragedy, communities would come together. And now when we stay home where we often don’t go out we have everything delivered to us whether it be on television, we have Facebook, we have delivery from restaurants. Maybe it’s time to get back out there in the community and let people know that we’re there to support them.

[00:14:33] Kathryn: It’s really interesting. The current research from more recent natural disasters is saying that one of the most protective factors that we have is to be involved with our community. And that’s backed up by what you’re saying there Marco, that historically people were really involved. That was part of their normal every day routine or just what they did getting involved with clubs and helping out. And certainly when we look at, for example the arts, which is another way of getting involved in the community, there are some benefits there for people’s wellbeing, being involved in various ways. I’m wondering if you can comment on that. As a whole community having the arts as a resource can be useful but also for the individual.

[00:15:27] Marco: The art galleries, our two regional art galleries, Stanthorpe Regional Art Gallery, Warwick Regional Art Gallery here, it became a sanctuary for me during COVID and during my early days as a councillor trying to grasp with all the political strategies, with all the information you’re asked to go through and work out some pretty important decisions. It was great to walk into those galleries and meet my creative workmates on a completely different level. I’m no visual artist but they became a sanctuary. And I think that opportunity exists for everyone in the community. If you’re having a tough time, if your kids are sitting around home worrying and asking you those questions, take them to a library, take them to an art gallery. Have a look around, see how you feel after 20 minutes in there. It does soothe the soul as it does the artists who create them. While you’re there, ask them about workshops, ask them what’s available for the kids. We have programs coming up in both art galleries for students, for young children, for students from headspace are allowed to come in and do some wonderful creative workshops that release emotions. And this is what it can do for you. When you go to your libraries ask them about the storytelling workshops. Ask them if there’s any poets and storytellers coming to do workshops. There’s an opportunity for you to tell your story. And this is what’s so important, I think, in times of adversity, is that you as a community member know that your story is being heard because they all matter. Every story matters. And once we all connect with each other’s story we have empathy. And once you have empathy you can come up with common sense solutions to soothe your society. To say “Well what do we need, really?” We need food. We need shelter. We need mateship. And that’s what you get from your volunteer groups. That’s what you get when you go into an art gallery community. I’ve always found it welcoming, wanting to talk with you about what’s happening from a visionary perspective in your community. What ideas do you have with recycling? What ideas do you have for your landscapes and waterways that sustain us? Do you want to just go out and clean by the Condamine River or Quart Pot Creek? Do you want to go to Artworks at the railway station in Stanthorpe and join in with their workshops or are you retired? There’s something there for everyone. Do you want to act and sing a song? Go to the Stanthorpe Little Theatre when they have their open nights. Warwick doesn’t have an amateur theatre group at the moment. That’s something I think that we could do up this end of town. And I think that once you begin to do that, once you get folk clubs back in the pubs, once you get school groups have their string ensembles or their bands playing in the art galleries, those sorts of things bring in the fathers and the mothers, bring in the students who are friends of those playing, bring your community in who just like seeing young people express themselves. And there can never be enough of that. And the one thing we don’t want to happen at the moment with COVID is that we become so fearful that we forget how to do that. And I think that is one of the things people worry about, “Well I’ll just stay home.” But in actual fact we’re going to have to go out eventually. So let’s be prepared to set that example that is about empathy, that is about sharing, that is about creative workshops, mental health workshops. Just discussing how you feel and if there’s an opportunity or your local hall to turn up because they might have a rural perspective with characters who are isolated on farms. Go along. Just sit there. You don’t have to say anything but it’s amazing how many people hang around afterwards and just keep talking and have that cup of tea because they’ve made the effort and you have got to make the effort.

[00:19:24] Kathryn: I think you brought up some really really important words there. There’s creativity, connection, understanding, empathy, being heard – because sometimes we think when we go to an art gallery or to a workshop that it’s about hearing or seeing somebody else’s work but there’s also that opportunity for our own expression to come through which I think is really important too. So it sounds like there are lots of opportunities across this Southern Downs Region for people no matter what age they are or what interests they have to to get involved in some way in the arts through some public groups and public opportunities. But perhaps even if they’re not feeling comfortable to get out and about there might be some creative ways for people to get involved with the arts in their own home or perhaps with a small group of friends.

[00:20:21] Marco: Yeah I mean there I was just telling you before we started this interview, I gave you a bottle of my homemade mango chutney. That for me is creative. I never sit down and make the same recipe anytime. I go to Sam’s fruitery down on the way to Stanthorpe and I get boxes of fruit or I might go to another local produce place and buy stuff that I, and I just come home. And for me it’s always a mixed match of different flavors and spices. I love doing that and what do I do? I take those bottles out and give them to people. I give them to people at art gallery launches. I give them to people like yourself Kathryn who share, are willing to share their stories and capture the stories of our Southern Downs. That in itself is an expression of interest in other people’s lives. We have people who go out and mow the verges of of our footpaths, who mow the sides of our roads. They do that simply because they’ve got a tractor and a slasher. They don’t have to do it. They’re often not compensated for it. They don’t do it because council can’t do it. They do it because they want to show a pride in where they live. I remember doing a story some years ago on stage in Brisbane that involved an Aboriginal mate of mine by the name of Dusty who was a radio announcer in Brisbane. And he was there in the audience so I thought “Oh there’s Dusty”, so I told this yarn about him and me going hunting in the Gold Coast Hinterland. And it had a one-liner at the end and everybody laughed including Dusty. As we’re having a beer after the show Dusty said “Oh that was a great yarn ya funny bugger.” And we were just laughing and he said “But you know that couldn’t have been me down there on the Gold Coast.” And I said “What do you mean?” He said “That couldn’t have been me down the Gold Coast, huntin’ down the Gold Coast.” And we’re laughing but I couldn’t figure out what he meant. I said “I don’t get you, what do you say?” And he says “I wouldn’t have been hunting down the Gold Coast Marco. I’m a river Murri. I’m from Charleville.” And he was so proud of where he came from and he had no doubt where his soul and spirit was attached to. I didn’t grow up with that. I floated down the Condamine River on a tractor tyre but my education was about the animals that lived at the river. But there was no obligation placed on me as a human being to connect myself to the landscapes and the waterways that sustained me. Those stories of Tiddalik the dreamtime frog, beautiful colourful stories that Indigenous Australians told around the campfires of this country under the canopy of the million star motel for thousands of years connected them in a spiritual way to where they lived. And I wonder how many of us can truly say we’ve found that. And Dusty, in that with his great sense of humour, in just a passing comment didn’t have to convince me. It was so obvious that he was always going to be connected to the rivers of Charleville cause that’s where his people came from. And as our young Anglo Saxon society grows and evolves I hope that we find that because if we don’t we’re going to be in real trouble. When I came back after that, hearing that from Dusty and just thinking “What do I know about this place where I live really? Why aren’t I bragging?” I brag it here.

Yeah I come from Warwick, you know Warwick.
Old people retire there.
Young people can’t wait to leave there.
And some actually do.
Up the street boots wearing cowboy hats climb into big cars and dirty utes.
That smell of oil, cattle and KFC.
Tough teenagers with skinny elbows stuck out the windows of 83 Geminis
Cruise past the shoppin’ centre shoutin’ “Hey boofhead” to a lucky mate.
Chattin’ up two Grade 10 babes
Fiddlin’ with that cool silver neck chain hot off the $2 stand at Silly Solly’s.

That was my teenage years. I remember that so clearly, just cracking laps up and down the street, playing footy. But there’s another part to our existence that I think when we sit in these quiet moments that we’re having through COVID, when we have time to reflect, we should think about who we are, where we come from and how do we connect to the planet. How do we connect to the Southern Downs? When I came back from working with Dusty I wrote a poem. I still remember the first verse:

I was born beside the Condamine
She is my dreaming place.
Within me deep her stories flow
She’s the river I embrace.
Cascading west from the Great Divide
Across the Darling Downs
Over waterfalls, through sandy creeks,
Meandering past towns.
Her vital veins injecting life
Where the morning’s misty air
Serenely cloaks the farming land
And houses cluttered there.
And Mother Nature’s weary voice,
I’ve heard her weep and pine
Whisper solemnly to thirsty humans
By the Condamine.

That was a poem that I wrote after talking with Dusty but I brought it home and then got the kids from Central State School to recite it on the banks of the Condamine River. And you can actually go online and watch them reciting that. So for me that’s another way of sharing your creativity with the community. You might write something, it could be a play, a song, a poem.

It’s where you’re from that counts old mate
The highway home, the boundary gate
That street your mind meanders down
The view by night of twinkle town
That sparkles in your very core, no matter where you wash ashore
What fuels your blood you can’t deny
The rivers flow, the rumbling sky
Granite rocks, the harsh terrains
Ranges rapping black soil plains
Cascading falls in a sandy creek
That murmurs every time you speak

That was a poem called Pride of Place and I was asked by Ron Bellingham, the former mayor of Warwick, when I was asked to write a poem pre-amalgamation that remembered where we all came from. And that was his phrase – Pride of Place. And I’ve actually adopted it. It’s a wonderful way to look at where you live. Do you have a pride in the place where you live?

[00:26:36] Kathryn: So that sounds like that’s about connection to place, the geography, the natural world. And there are also other aspects of the region that will help people to do that, will support them to do that such as the local festivals and the local resources and the community events and the people connecting to each other.

[00:27:00] Marco: Yeah, you can join the Landcare group tomorrow. Go and join and you will know exactly what I’m talking about. They will take you to all those places that are going to connect you to where you belong to right now. They’ll take you up into the mountains. They’ll take you to the rural places that are growing crops that want to make sure that the wrong weeds are taken out, that makes sure the environment is healthy. And they do it from not just a natural perspective, a nature loving perspective, but an economic perspective. You can do it with the different festivals and events we have that are often in beautiful places aren’t they? Like where do we have them? We have them in parks. We have them where people want to get together under a tree and by riverside. And we have that ability here to celebrate our seasons through events and events are essential to the way we live, the celebration of the harvest always comes with the events. The events industry, the arts and culture industry has had COVID come down on it like a guillotine. People don’t realise how important the events in culture industry, not just the people on stage but the backstage people, the people who own the tents where the performance has happened, the hospitality industry that suffered, the local accommodation houses that are suddenly empty and have to pay staff. There are so many things that go along with this art and entertainment industry that we’ve created and they often don’t get the recognition because they’re not a shopfront, they’re not a farm turning up with a truckload of produce. They just walk on stage and do what they do. But what you’ll find in times of adversity like COVID, the arts and entertainment industry will often produce its best work. And I think coming out of this COVID when we’re all back on deck we will value them more than ever. But don’t forget them now because I can assure you many of my friends who have mortgages, who are just struggling, are finding it more and more difficult to get up off the canvas. And the way we react now to what we’re going through, which is the great battle of our time, I mean my father lost millions in his generation, my mum, through two wars, and this is our great battle across the planet. How we react to this as a society will see how our children look upon us in history and who they become. And if they can be inspired by this rather than see us talk the world down, be negative, then we have hope that they will see the meaning of trust, resilience and all those catch phrases we use. Well we might have to really get busy using them, experiencing them, showing them off and letting kids know that it’s okay. This will be part of history one day and let’s hope the other side of what we’re experiencing with climate change, that that would be part of history as well. But we need our generation who has had so much prosperity, we need to knuckle down and get busy because that’s what happened after two world wars. They were just told to knuckle down, get busy. And they were keen to get on living because they’d seen so much of dying. And we haven’t seen that yet. We have been fortunate that we’ve had the facilities to manage this COVID pandemic better than past generations. How many million died with the Spanish flu? But we need to also remember that we’ve been in a very fortunate few decades especially in Australia, not across the world, but in Australia, and we, as a country, can set an example as we have done so far I believe with the way we react. And we need to give that example to our kids to take into their future so they can say “This is where I’m from, this is what I believe in, my parents did so much for me.” Like we talk about our generations, they went to war, they sacrificed, they built a nation back from a war torn world, And they built us up into something successful, inspirational around the planet. Let’s see if we can do the same thing.

[00:31:24] Kathryn: And I think when we look at the bushfire recovery and the whole cycles that we go through with natural disasters, just using the bushfire as an example, there’s devastation and we can feel hopeless. We can feel like this is never ending. Similar with the drought. Those two events were very closely connected of course. And through that photo exhibition that I mentioned or that we mentioned a little bit earlier, we can see that there is re-growth, that things do change. Things don’t stay the same always. But there are things that we can do to invest in that recovery and to make that more successful. And it sounds like what you’re saying with COVID at the moment is there are things that we can do to to invest in that recovery as well for ourselves, for our communities and for our world. And thinking about the arts in terms of that COVID recovery journey as well, that we can look towards times with some optimism, we can invest our time and our energy and our hopefulness into when the Jumpers and Jazz in July festival will be a really large vibrant event or perhaps it will be a little bit different, the Snowflakes in Stanthorpe Festival, the Apple and Grape Festival. And of course there are lots of other festivals that happen across the region as well so I’ve just mentioned a few of them.

[00:33:08] Marco: I think that what we can do is enjoy the quiet moments and we’ll often be inspired not by something grand but by a gesture, a moment where somebody’s kind to you, where families are opening their hearts to other families who might be suffering and those things like you said, words you used there like optimism, they’re pretty big, they’re pretty big character traits if you can have them in times of stress. And the community is always inspired and they’ll ask “Well how can that person be so optimistic?” And if they ask the question, they’re asking the question of themselves “What can I do to be optimistic?” Well maybe I can go out and volunteer. Maybe I can turn up and create something in an art workshop or pop down to Artworks Granite Belt, pop into the Warwick Art Gallery. Ask them what’s coming up, what can I come along and have a go at and create? And it’s amazing once you focus on the little things, the big things take on their own momentum and they just become as I said, part of history. The event mightn’t happen this year. It will happen next year. And that is optimism. That’s just saying “Well not today but tomorrow.” If farmers have lived with it all their lives. They go “Oh I was gonna plough that paddock today, well look at that beautiful rain. I’ll just have to sit back. I can’t do it. It doesn’t suit me but I’m going to have to put up with it. I might want to sell them cattle but the prices aren’t right.” So I mean this is rural Australia. we We deal with those things all the time and that’s why as you can see people are flocking to rural Australia. You can’t buy a house around here at the moment because they want that pace. They want that lifestyle. They want that little community that we’re talking about going out and catching up with people, riding your bike around the street, going to a local park that’s less than 2, 3, 4, 5 minutes drive anyone from anywhere in town. They’re pretty exceptional attributes for a region to have. We’re very lucky.

[00:35:15] Kathryn: Marco what keeps you optimistic?

[00:35:20] Marco: Well I think you can only go with what’s around you and that’s family. I try to do my best with my family, to keep them close, to keep them optimistic. I think if you inspire those closest to you it might trickle out. If you have mates that are down, go and check on them. That keeps me optimistic because you’ll always find someone who’s doing it worse off than you. It doesn’t take far to look. What keeps me optimistic is seeing the volunteer groups at small halls who are putting on events, who are doing the little things right and saying “We’re happy, we had 80 people here tonight and gee that was good.” They’re not after thousands. They’re not after big accolades or front page headlines. They’re just after what we’re talking about – community – and if they can get the 10 neighbours that live around that hall to come in and celebrate. My daughter got married in the Freestone country hall, the best wedding I’ve ever been to. And it was so because it had that attachment to what that hall was about and that’s creating community. Everybody said “That was just so relaxed in there wasn’t it.” And so they’re the things that keep me optimistic, is that you’ve got more people than not willing to have a go at creating something little that will build into something big.

[00:36:40] Kathryn: Now if any of the listeners are thinking, after hearing you talk so enthusiastically about local arts opportunities and volunteering opportunities, if anyone’s thinking “I might have a go at something” what advice do you have for them?

[00:36:58] Marco: Make a plan. Write things down, get someone else to run it by you. I had the wonderful Spoken Word Festival at Killarney where they approached me and we had a lovely chat around and off they went and the plan came, went stunningly. It was a great weekend. I think discuss these ideas with people who can help you. I can help you. The art gallery directors can help you. The librarians can point you in the right direction. Just ask. I mean, text me, email me and I’ll point you in the right direction. And there are a lot of council staff for example that can say “Well you know that project that you’re thinking about, if you can really articulate that well, there’s a bunch of funding coming up specifically for that style of event. Why don’t you put in for it?” But be prepared. So clarify your idea. Clarify what it’s going to cost, how are you going to fund it, what local events coordinators you might use or entertainers or hospitality people and get some quotes. Think about how you might manage that event both financially and artistically and logistically. And if you have trouble, the council staff are always happy to help you run through ways that you can put that submission together and then get some funding for it. I never applied for funding myself because I figured “Well, I know what show I’m going to do, I’ve got a bit of a profile so I’m going to put up some posters.” And I did. I loved that part of it you know, printing the posters, putting them in newspapers and backing myself as a performance artist. At some stage you’ve got to back yourself and that’s what I love doing. So if you’ve got a show and you’ve got five artists who want to perform on that show, you might collaborate with them and say “Let’s all put in some funds and have a crack at this. We might make some good money out of it.”

[00:38:53] Kathryn: So many opportunities for people who just want to have a taste of what some of the arts might be like. So there are often free workshops or low-cost workshops around but likewise there are also quite a number of fee for service type workshops that people can participate in either through these festivals or in-between times.

[00:39:15] Marco: That’s right we have two amazing art trials, Granite Belt Art Trail, Condamine Art Trail and they happen in different formats but generally there’s opportunities to do workshops. So you might create candles in one workshop and that’s couple of hours you’ve created a candle. Yep I love that or not for me but I enjoyed it I’ll go and try something else. Or you could do some painting workshops. You could do sketching. You can do textiles. And there are always artists there who are willing to mentor and help you through. Those sip and paint workshops – how popular are they! They’re always full very quickly. I think there’s more of the sipping than the painting that people are being attracted to but that’s great because that’s what CWA halls are based on – craft and cups of teas. And let’s have an event that’s based on this and that’s what artists are realising too, that if they can get out into those country halls, we’ll do anything from drumming workshops to textile workshops.

[00:40:16] Kathryn: Fabulous. Marco is there anything else that you’d like to share about how being involved with the arts or with projects or with volunteering can add great value to people’s lives?

[00:40:28] Marco: Yeah I just think being part of something rather than nothing. That means going out in the morning you can sit at your table and drink a cup of tea or you walk outside and try and spot that first bird of the morning. Walking down the road as I do with my 18 month old granddaughter, we stop and pick up colourful stones. We pull a bit of a bark off a tree and by the time she gets home she’ll have a collection of stones and barks and leaves and feathers that we find in the grass. And she’s fed a horse and you can’t do that everywhere but you can touch the earth. You can listen for a bird singing. You can smile at someone passing in the street and once you start to do that I think the next step is becoming part of something else other than just where you feel you’re trapped. Sometimes people can often feel isolated and trapped living in units in town. Grow a vegetable garden for goodness sake. We have this abundance of space in our housing blocks still in rural areas, not enough people grow vegetables. So just have a crack. Buy one little punnet of carrots and at least you’ve got something happening that’s regenerating life. And they’re the little things that you can do. I remember there are lots of places of worship or church groups, food vans, St Vincent De Paul’s, your Red Cross places where you can sit behind the counter, go out the back and sort through donations. There are so many places looking for volunteers. Men Sheds – I’m patron of the Warwick Men’s Shed – just going over there and seeing some characters turn up to create and get busy and other characters turn up to sweep the floor and have a cup of tea and work on the computers and do the accounts and everyone is there for one thing mainly, and that’s mateship. And that is the great thing about our culture is it has always promoted mateship. And we need to continue building on the strength that we have in that area which is bringing our community together through mateship.

[00:42:47] Kathryn: So being involved with something rather than nothing sounds like a really great place to start, doesn’t it? And from there building up connections to place and connections to people and connections to community. Marco thank you very much for your time. It’s been a real privilege to have a chat with you today and to record your stories around the arts and around volunteering, the stories around your life as well today for our podcast for the benefit of our communities as they recover from bushfire, from COVID from whatever those stresses might be in their lives. What’s the best way for listeners to contact you or if they’d like to find out a little bit more about you?

[00:43:36] Marco: I would just go through the council website. We’ve got a phone number and an email there.

[00:43:41] Kathryn: And we will include those details in the show notes for the episode.

Thanks for listening to the Speak Out Loud: Stories of Strength podcast with me, Kathryn Walton. I hope this episode inspires you to get involved and get connected with your community. You can find the transcript and any links mentioned in this episode in the show notes, and please share the podcast with your friends.

We acknowledge and pay respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

Series 2 of this podcast has been jointly funded under the Commonwealth and State Disaster Recovery Funding Arrangements 2018.